Billing Policy

At AREVINA, we are committed to providing a secure and seamless payment process. Please review our billing policy to understand how transactions are processed and what to expect when making a purchase.

1. Accepted Payment Methods

We currently accept payments exclusively through PayPal. Customers can complete transactions using their PayPal account or a linked debit/credit card through PayPal’s secure payment gateway.

2. Payment Processing

All payments are processed at the time of purchase. Orders will not be processed until full payment has been received and confirmed. Once payment is successful, you will receive an order confirmation email.

3. Currency & Pricing

All transactions are processed in GBP (£). Prices displayed on our website include applicable taxes unless stated otherwise. AREVINA reserves the right to update pricing at any time without prior notice.

4. Security & Fraud Prevention

We use PayPal’s encrypted payment gateway to ensure your payment details remain secure. AREVINA does not store or have access to your full payment details. In case of suspected fraudulent transactions, we reserve the right to cancel an order and notify the customer accordingly.

5. Billing Information Accuracy

Customers are responsible for providing accurate billing information. Incorrect billing details may result in transaction failure or order delays. AREVINA is not responsible for issues arising due to inaccurate payment information.

6. Failed Transactions & Payment Errors

If a payment fails, please check your PayPal account or contact PayPal support for assistance. AREVINA does not have control over declined payments or errors related to PayPal accounts.

7. Refunds & Chargebacks

Refunds are processed in accordance with our Return & Refund Policy. Unauthorized chargebacks may result in account suspension or further investigation. If you believe a charge was made in error, please contact our support team before initiating a dispute.

8. Changes to Billing Policy

AREVINA reserves the right to modify this billing policy at any time. Any changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

For any inquiries or issues, please don’t hesitate to contact us, we’re happy to assist you.

Phone number: +44 7441 429882

Email Address: customercare@arevina.com

Open Hours:

Monday to Sunday: 9:30 AM – 4:00 PM (GMT +1)

Response Time: Please allow up to 8 hours for email responses. Due to lower staffing on weekends, response times may take up to 12 hours.

Legal Information:

Store Name: AREVINA

Company name: SOSCI ARTEM LTD

Company number: 15715250

Physical Address: Priors Hatch Priors Hatch Lane, Hurtmore, Godalming, United Kindgom, GU7 2RJ